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Faq’s

Have a Question?

  • What is Heeton Concept Hotel- Kensington London’s class?

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    We are a 3-star hotel offering exceptional hospitality and comfort in the heart of Kensington London.

  • Can I park at Heeton Concept Hotel- Kensington London?

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    Parking is not available at the property. You can look at off-street parking or NCP car parks.

  • How many rooms are there at Heeton Concept Hotel- Kensington London?

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    We have 118 rooms designed with neighbourhood inspirations to give the guests a stay as comfortable as it can be.

  • When can I check-in and check-out at Heeton Concept Hotel- Kensington London?

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    Check-in is from 03:00pm, and check-out is until 11 am. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

  • How can I amend or cancel a booking/reservation at Heeton Concept Hotel- Kensington London?

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    Contact our 24/7 reception desk to cancel, book or amend your reservations. (Note: Cancellations and amends are subject to the room type and hotel policies.)

  • How can I pay at Heeton Concept Hotel- Kensington London?

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    All payments are cashless. Heeton accepts all Maestro, Master and Visa cards. We reserve the right to temporarily hold an amount prior to arrival. Mention Card Names ???

  • What places can I explore around Heeton Concept Hotel- Kensington London?

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    Located in the heart of the city, the property is close to several popular attractions- Buckingham Palace, Madame Tussauds, Piccadilly Circus, Churchill War Rooms, Trafalgar Square, Banqueting House, Big Ben, British Museum, Sky Garden and Tower of London.

  • What are the popular facilities/ amenities to look out for at Heeton Concept Hotel- Kensington London?

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    Popular facilities/amenities at the property include free Wi-Fi, 24 hour front desk, express check-in/out, luggage storage, bar, family rooms and a smoke-free environment.

  • What can I eat and drink at Heeton Concept Hotel- Kensington London?

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    You can enjoy free breakfast and a lounge at the bar during their stay.

  • I have a pet! Can I bring my pet to Heeton Concept Hotel- Kensington London?

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    At the moment we do not allow pets in the hotel except service dogs.

  • Languages spoken by the staff at Heeton Concept Hotel- Kensington London?

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    For easy communication with guests from around the world, the friendly and supportive staff of this property can speak in languages including English, Italian, Spanish and Romanian.

  • Is Heeton Concept Hotel- Kensington London accessible?

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    Yes the hotel is very accessible and offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.

  • Any historical sites I can see close to Heeton Concept Hotel- Kensington London?

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    Churchill War Rooms (4.4 km), Houses of Parliament (4.7 km), and Westminster Abbey (4.5 km) are some of the most popular historical sites near the hotel.

  • What different rooms does Heeton Concept Hotel- Kensington London have?

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    The variety of room types available at the hotel includes Double, Twin, Single and Family for you to choose according to your requirement.

  • How can I get to Heeton Concept Hotel- Kensington London from the nearest airport?

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    The most efficient way to get to the hotel from the nearest airport is via a 40 minute train ride or by taxi.

  • Can I have breakfast at Heeton Concept Hotel- Kensington London?

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    At the hotel you can start your day with individually wrapped food options available for breakfast or enjoy a hearty breakfast at one of the nearby restaurants and cafes.

  • Can I get a tube or underground station near the Heeton Concept Hotel- Kensington London?

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    Earl’s Court Station – 3 min walk and West Brompton Underground Station – 10 min walk are the closest stations to the hotel.

  • Can I store my luggage at Heeton Concept Hotel- Kensington London?

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    Yes. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

  • Can I cancel my reservation for free at Heeton Concept Hotel- Kensington London and receive a full refund?

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    Yes, Heeton Concept Hotel Kensington offers free cancellation on select room rates, because flexibility matters. Refer to Heeton Concept Hotel Kensington cancellation policy on our site for more details about any exclusions or requirements.

  • What are my dining options at Heeton Concept Hotel- Kensington London?

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    The ideal location of the hotel opens several dining options for the guest with the lovely restaurants, bars and cafes in the area.

  • Can I smoke at Heeton Concept Hotel- Kensington London?

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    The property strictly has no smoking policy in the premises and rooms. However there are designated spaces for smoking.

  • Can I get a train, metro or bus from the Heeton Concept Hotel- Kensington London?

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    The closest stations near the property are Earls Court- 0.1 miles, Gloucester Road- 0.4 miles, West Brompton- 0.5 miles, West Kensington- 0.6 miles.

  • Where can I shop close to Heeton Concept Hotel- Kensington London?

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    You can enjoy a great shopping spree at the South Kensington high street and Camden Market.

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